LEGAL

Privacy Policy

Last updated: August 11, 2026  ·  Guangzhou Grand Auto Parts Co., Ltd. (Caanass)

This Privacy Policy explains how Guangzhou Grand Auto Parts Co., Ltd., operating under the brand Caanass, collects, uses, stores, shares, and protects personal information when you visit our website, submit an inquiry, request a quotation, place an order, or otherwise communicate with us.

1. Who We Are

This website is operated by:

• ·Company: Guangzhou Grand Auto Parts Co., Ltd.
• ·Brand: Caanass
• ·Address: NO.5-2 Kemulang South Rd., Tianhe District, Guangzhou, China
• ·Email: grand@caanass.com
• ·WhatsApp: +86 199 2469 8529

We are a professional B2B supplier of Chinese truck parts serving international wholesale buyers, logistics fleets, auto-parts retailers, and repair businesses worldwide.

2. Information We Collect

We collect information when you interact with our website or contact us directly. This may include:

2.1 Information You Provide Directly

• ·Full name and job title
• ·Company name and country of operation
• ·Business email address
• ·Phone number or WhatsApp number
• ·Parts requirements, OE numbers, truck models, chassis numbers, and parts lists submitted via quote or inquiry forms
• ·Product photos or documents you upload
• ·Any other information you include in your messages to us

2.2 Information Collected Automatically

• ·IP address and approximate geographic location
• ·Browser type, operating system, and device information
• ·Pages visited, time spent on pages, and referring URLs
• ·Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect for the following purposes:

• ·To respond to inquiries and quotation requests -- including parts identification, OE number matching, and price quotations
• ·To process and fulfill orders -- including order preparation, logistics coordination, and export documentation
• ·To maintain business communication -- follow-up on inquiries, order status updates, and ongoing customer support
• ·To improve our website and services -- by analyzing how visitors use our site to enhance user experience
• ·To send relevant business communications -- such as product updates, industry insights, or promotional information, where permitted by applicable law; you may opt out at any time
• ·To comply with legal obligations -- including export control, trade compliance, and applicable Chinese and international regulations

We do not sell your personal information or share it for cross-context behavioral advertising. We do not use your data for solely automated decision-making that produces legal or similarly significant effects.

4. Legal Basis for Processing

Where applicable under data protection laws (including GDPR for EEA-based contacts), we process your personal data on the following legal bases:

• ·Contractual necessity -- to fulfil a business inquiry, quotation, or order you have initiated
• ·Legitimate interests -- to operate our business, maintain customer relationships, and improve our services
• ·Legal obligation -- to comply with applicable laws and regulations
• ·Consent -- where you have explicitly agreed, such as subscribing to marketing communications

5. How We Share Your Information

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

• ·Logistics and freight partners -- to arrange shipment and international delivery of your orders
• ·Technology service providers -- including website hosting, email delivery, and analytics platforms, who process data on our behalf under appropriate agreements
• ·Professional advisors -- such as lawyers or accountants, where necessary for legal or financial compliance
• ·Regulatory authorities -- where required by Chinese law, export regulations, or enforceable legal process

All third-party service providers are required to handle your information securely and only for the purposes we specify.

6. International Data Transfers

Caanass operates from Guangzhou, China and serves international customers. When you submit information through our website or contact us, your information will generally be received and processed in China. Some service providers may also process information in other countries.

Where applicable law requires safeguards for an international transfer, we will use an available lawful transfer mechanism and appropriate contractual, technical, or organizational safeguards. Depending on the destination and the parties involved, these measures may include an adequacy decision, approved standard contractual clauses, or another mechanism permitted by applicable law. You may contact us for more information about safeguards relevant to your information.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze site performance. These may include:

• ·Essential cookies -- required for basic website operation
• ·Analytics cookies -- used by analytics services enabled on our site to understand website traffic and usage
• ·Preference cookies -- to remember your settings or language choices

Where required by applicable law, non-essential cookies will be used only after you make a choice through the cookie banner or preference tool. You can also control cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not currently respond to "Do Not Track" browser signals.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including:

• ·Active customer and supplier records are retained for the duration of our business relationship and for a reasonable period thereafter to support future orders or inquiries
• ·Order, transaction, tax, and export records are retained for the period required by applicable accounting, tax, customs, and commercial laws
• ·Inquiry and quotation records that did not result in an order are generally retained for up to 2 years
• ·Website analytics data is retained in accordance with the applicable platform's data retention settings

When data is no longer required, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• ·Right of access -- to request a copy of the personal data we hold about you
• ·Right to rectification -- to request correction of inaccurate or incomplete data
• ·Right to erasure -- to request deletion of your data, subject to legal and contractual obligations
• ·Right to restrict processing -- to request that we limit how we use your data in certain circumstances
• ·Right to data portability -- to receive your data in a structured, machine-readable format where applicable
• ·Right to object -- to object to processing based on legitimate interests, including direct marketing
• ·Right to withdraw consent -- where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at grand@caanass.com. We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law. You may also have the right to lodge a complaint with the data protection or privacy authority in your country or region.

10. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include secure communication channels, access controls, and regular review of our data handling practices.

However, no method of transmission over the internet is completely secure. If you have concerns about how you share information with us, please contact us directly via email or WhatsApp.

11. Third-Party Links

Our website may contain links to external platforms including Alibaba, Facebook, Instagram, and WhatsApp. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites or platforms and encourage you to review their respective privacy policies.

12. Children's Privacy

Our website and services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Changes take effect when the updated policy is posted on this page, unless applicable law requires a different notice or effective date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: